Many of our courses require users to complete the quiz to receive credit. Our SuccessFactors team affirms it is a problem with the settings we have in our Captivate courses. We believe it is a connection or networking error on the part of the LMS and/or company network. Our team has scoured our settings for inconsistencies and error and found nothing abnormal. We are also experiencing users being frozen in a quiz if they were to leave and return to the course. Users are experiencing scoring issues (at random- some have issues some don’t) when they finish a course receiving a 96% but the LMS reports a different percentage. My ID team and our LMS management team have gone back and forth on an issue involving the courses we are loading to the LMS.
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